The term ‘Home Grown Brixton’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is Crispins, Manor Farm Lane, Michelmersh, Romsey, Hampshire, SO51 0NT. Our company registration number is 12879869. The term ‘you’ refers to the Customer, user or viewer of our website.
The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material that is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.
What information do we collect?
We collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form.
When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, delivery address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
The email address you provide for order processing, will only be used to send you information and updates pertaining to your order/ Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested. Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
How do we protect your information?
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway providers database only to be accessible by those authorised with special access rights to such systems, and are required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Terms of sale
By placing an order you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.
Dispatch times may vary according to availability and subject to any delays resulting from postal delays or force majeure for which we will not be responsible.
In order to contract with Home Grown Brixton you must be over 18 years of age and possess a valid credit or debit card issued by a bank acceptable to us. Home Grown Brixton retains the right to refuse any request made by you. If your order is accepted we will inform you by email and we will confirm the identity of the party which you have contracted with. This will usually be Home Grown Brixton or may in some cases be a third party. Where a contract is made with a third party, Home Grown Brixton is not acting as either agent or principal and the contract is made between yourself and that third party and will be subject to the terms of sale which they supply you. When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorised user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods. The cost of foreign products and services may fluctuate. All prices advertised are subject to such changes.
Please do not consume a product if you are in any doubt that it is not fit for consumption. Please contact us immediately and we will endeavour to rectify the matter.
(a) Our Contract
When you place an order, you will receive an acknowledgement email confirming receipt of your order: this email will only be an acknowledgement and will not constitute acceptance of your order. A contract between us will not be formed until we send you confirmation by e-mail that the goods which you ordered have been dispatched to you. Only those goods listed in the confirmation email sent at the time of dispatch will be included in the contract formed.
(b) Pricing and Availability
Whilst we try to ensure that all details, descriptions and prices which appear on this website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled.
Upon receiving your order we carry out a standard authorisation check on your payment card to ensure there are sufficient funds to fulfil the transaction. Your card will be debited upon authorisation being received. The monies received upon the debiting of your card shall be treated as a deposit against the value of the goods you wish to purchase. Once the goods have been despatched and you have been sent a confirmation email the monies paid as a deposit shall be used as consideration for the value of goods you have purchased as listed in the confirmation email.
Home Grown Brixton will not be held liable for losses incurred due to unsuccessful deliveries - where deliveries have been attempted on the date and time agreed. Home Grown Brixton will not be liable for deliveries that have been damaged by the weather or left in an unsecured place. It is the responsibility of the customer to ensure they are available at the delivery address provided to receive delivery.
Meal prep orders
If you place an order and you wish to cancel, you can only do so up to two working days prior to the orders dispatch date and a full refund can then be issued. Once the two-day deadline for cancelling passes then no refund can be given as the order has been processed and stock has already been purchased. Under no circumstances will a refund be given after the two-day cancellation period. You will still receive the order as it has been paid for. Although you can refuse the order, no refund will be given.
Event catering orders
Orders must be placed at least five working days prior to the event. Changes, increases or additions must be requested at least five working days prior to the event to ensure we can accommodate your order. We are unable to accept changes, increases or additions less than three whole working days prior to the event. Any changes, increases or additions made after this quote has been accepted will be invoiced separately. Any additional units or dishes required after the acceptance of a quote must be requested in writing / email and agreed by both parties, once agreed we will provide an additional quote for the written request.
Home Grown Brixton Ltd
Crispins, Manor Farm Lane Michelmersh Romsey Hampshire SO51 0NT
Registered in England & Wales. Company number: 12879869